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Frequently Asked Questions

SubSummit is the only event for everyone who works in the rapidly growing $2 trillion subscription, membership and recurring revenue industry that represents 96% of US consumers.

From Fortune 500 brands to startups ready to grow, every attendee walks away with new partnerships and tactics designed to take their business to the next level.

Here’s everything you need to know about the 2024 event.

General Event Information

Join us in Dallas on June 17-19, 2024. Learn more about The Sheraton Dallas Hotel and how to book discounted hotel rooms here.

Hotel reservations for our upcoming event are now open at our venue. Click here to reserve your discounted room. If you have any further inquiries regarding reservations or room availability, please feel free to reach out to the hotel directly at 214-922-8000, and make sure to mention that you’ll be attending SubSummit 2024.

SubSummit has a special group rate for event attendees. This rate is available until May 24.

Attendee & Tickets Information

We are proud to gather over 2,000 attendees in Dallas for SubSummit 2024. 

We bring together thousands of executives and operators from established enterprises, direct-to-consumer startups, innovative tech companies, active investors and more.

These pioneers come from across a broad range of industries, including e-commerce, media, publishing, retail, streaming, SaaS, digital, automotive and beyond.

From Netflix to Porsche to Patreon, the world’s leading brands leverage SubSummit to remain catalysts in consumer engagement and product experiences.

Simply put, if you’re in subscription, membership or recurring revenue, you’re at SubSummit.

Both merchant and supplier tickets are available for purchase.

You qualify as a merchant if you

  • Work for, operate, or own a direct-to-consumer business or plan to launch one. 

You qualify as a supplier if you:

  • Work for, operate, or own a B2B company. Sponsors also fall into the supplier ticket category. 

You qualify as an employee in transition if you:

  • Previously were employed but have not yet secured a new position. Please note these tickets are based on approval only and not guaranteed. 

You qualify as an investor if you:

  • Are an active investor within the direct-to-consumer, subscription, or membership industry. Please note these tickets are based on approval only and not guaranteed. 

You qualify as media if you:

  • Are editorial media, social media influencers, and sell-side analysts in which you can apply for free tickets. Please note these tickets are based on approval only and not guaranteed. 

You may transfer your paid event ticket to a teammate or colleague. If you purchased a SubSummit ticket and would like to transfer it, please log in to MyExperience. In the navigation, you will see the ‘Initiate ticket transfer’ option. Please email us at Info@subsummit.com if you need additional assistance.

Discounted tickets are exclusively available to event sponsors only. Click here to become a SubSummit sponsor.

Discounted merchant tickets are not available for SubSummit 2024. However, we offer complimentary tickets and partial hotel/travel reimbursement via our Hosted Merchant Meetings Program. Space is very limited and approvals are made on a rolling basis. 

Yes! Log into MyExperience, and in Navigation, you will see “post on social” to review the graphics provided. If you need additional assistance please email us at Info@subsummit.com.

SubSummit 2024 ticket purchases are final and non-refundable unless you qualify to participate in the Hosted Merchant Meetings Program.

Discounts cannot be combined when purchasing a ticket. 

For any reason that you are unable to attend, our team will credit your purchase for a future event, or you may transfer your paid event ticket to a teammate or colleague.

If you purchased tickets for the SubSummit conference and would like to talk about the next steps, please email us at Info@subsummit.com.

Sponsorship Information

We have a wide variety of sponsorship opportunities available, depending on your needs, visibility preference, and budget. These options include:

  • Exhibiting
  • Branding & Signage
  • Meal & Receptions
  • Tabletalk
  • Lounge
  • Content & Workshops
  • 1:1 meetings with merchants, retailers & direct-to-consumer brands

If you are interested in sponsoring SubSummit 2024, you can submit an application here. A member of our team will be in touch shortly after submission to discuss available options.

Here’s the link to download the SubSummit brochure. If you have a question about a specific sponsorship package, please email sponsorships@subsummit.com or schedule a meeting with our sponsorship team. 

Hosted Merchant Meetings Program Information

Your meetings will be held on site during dedicated hours throughout the day on Monday, June 17, and Tuesday, June 18  and you’ll have some flexibility in letting us know which slots you’re available for. Your final schedule of meetings will be sent to you the week before the event.

Dedicated times are as follows:

  • June 17, 2024
    • 12:30pm – 2:05pm CT
  • June 18, 2024
    • 10:15am – 11:34am CT
    • 2:00pm – 3:19pm CT

Our Hosted Merchants Program is the best way for qualifying merchants to meet new people, discover new companies and create incredible new opportunities! Whether you need to meet potential partners, discover up-and-coming technologies, or find innovative solutions for your organization, our Hosted Program has you covered. All meetings are double opt-in (both people agree to meet each other), so they’re valuable to everyone.

  • How do I apply to join?

    Click here to apply for a complimentary Hosted Merchant ticket and up to $750 in hotel/travel reimbursement. Space is very limited and approvals are made on a rolling basis.

  • What is the benefit to participating in the Hosted Merchant Meetings program?
    As part of our Hosted Merchants Program, we offer qualifying merchants a complimentary ticket while introducing you to partners that can increase your organization’s efficiencies and ROI.
  • How do I qualify for the program?

    To qualify as a Hosted Merchant, you: (1) should employed by a subscription, membership, loyalty, or otherwise recurring revenue brand that buys or influences the purchase of technology and other solutions for your company,  (2) attend up to eight (8) 15-minute double opt-in onsite Hosted Meetings with participating solution providers, (3) stay at the hosting hotel if seeking hotel reimbursements, and (4) complete an end of program survey at the close of the event. 

  • How long does it take to get the reimbursement?

    All reimbursements will be issued within 30 days post-event after the completion of the post-event program survey.

This program is the best way to meet qualified and engaged merchants interested in your products or services. All 1:1 meetings are double opt-in (both people agree to meet each other), so suppliers are meeting with merchants ready to learn more.

  • How do I host 1:1 meetings?

    Submit your sponsorship application and meet with our team to secure the meetings package that makes the most sense for you. Meeting packages range from 10 1:1 meetings to 50+.

  • Which DTC brands are accepting 1:1 meetings at SubSummit?

    Hosted Meetings participants include (but are not limited to) FabFitFun, Hearst Magazines, CNBC, Naked Wines, Soundcloud, and Shinesty. More than 500 merchants will be accepting 1:1 meetings at SubSummit.

  • Do suppliers get reimbursed?

    Suppliers do not get reimbursed. However, you only pay for the meetings that are scheduled. 

Tabletalks Information

Tabletalks are group discussions that are focused on specific topics. These 45-minute discussions aim to provide valuable insights, address relevant issues, and offer actionable takeaways on key industry topics that can help businesses progress.

Dedicated times are as follows:

  • Tuesday, June 18: 8am – 9am CT
  • Wednesday, June 19: 9am – 10am CT

Each Tabletalk group will consist of 5-8 merchants per table, and all merchants attending the event are welcome to participate.

Suppliers can participate in the SubSummit Tabletalks if they sponsor 1+ topic. You can apply to sponsor here.

Once Tabletalks have been scheduled, one individual from your organization can moderate the conversation for each table scheduled for your topic. We work with you to develop the questions that moderators will facilitate, which includes crowdsourcing questions from those interested in your topic.

Speaking Opportunities

We love to have e-commerce leaders share their insights with our community from the SubSummit stage. If you have knowledge and tactical insights that can help other brands meet their objectives, please submit a speaker application via this link.

Our main stage and track sessions are not pay-to-play opportunities. Our content selection committee encourages solution providers that apply to speak with a partner brand that is in the recurring revenue, loyalty or membership space. We find that our audience engages most with sessions where a brand can share their story while delivering tactical takeaways for every attendee. If you are interested in a sponsored workshop session, you can contact sponsorships@subsummit.com for more details.

The SubSummit content committee is on track to have 180+ speakers take the stage in June. 

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