Refund Policy

SubSummit 2025 ticket purchases are final and nonrefundable unless you qualify to participate in the Hosted Buyer Program (must operate/work for a DTC business).

Additionally, discounts cannot be combined when purchasing a ticket. 

For any reason that you are unable to attend, our team will credit your purchase for a future event, or you may transfer your paid event ticket to a teammate or colleague.

If you purchased tickets for the SubSummit conference and would like to talk about next steps, please email us at .

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