Engage in sessions designed to Enrich your business.
Looking Back on What You Learned At SubSummit 2023
Save Your Seat for 2024
Brand-New Sessions. Brand-New Speakers. Brand-New SubSummit.
Engage in sessions designed to Enrich your business.
Save Your Seat for 2024
Brand-New Sessions. Brand-New Speakers. Brand-New SubSummit.
May 30
Tuesday, May 30th
SubSummit is located at the Sheraton Downtown Dallas.
Tuesday | 2:00PM - 9:00PM | Lone Star Foyer.
Pick up your badge or register on site at the Lone Star Foyer — across the sky bridge from the Sheraton Downtown Dallas hotel.
Tuesday | 2:00PM - 9:00PM | Grand Hall
May 31
Wednesday | 8:00AM - 5:00PM | Lone Star Foyer.
Pick up your badge or register on site at the Lone Star Foyer — across the sky bridge from the Sheraton Downtown Dallas hotel.
Wednesday | 9:00AM - 12PM | Seminar Theater
Wednesday | 11:00AM - 5:30PM | Grand Hall
Wednesday | 1:00PM - 1:25PM | Detroit Theater
“This is the year of retention,” is a phrase that commonly enters the conversation with SubSummit Chairman, Christopher George. But what exactly does that mean? And why is it important to your subscription business? Join Christopher and SubSummit Director of Marketing Jennifer Cline in an Q&A-style session where they share their decade of consumer subscription experience with the audience.
Christopher George, Chairman at SubSummit
Jennifer Cline, Director of Marketing at SubSummit
Wednesday | 1:00PM - 1:25PM | Denver Theater
In the early 20’s, hypergrowth was a switch. Turn it on, and your business could grow and scale. Turn it off and you had time to regroup and move forward again when ready. That world has changed and so has the way you need to market, but it doesn’t mean that hypergrowth is no longer within reach. Join John Roman as he interviews Splendies Founder and CEO Anthony Coombs as they discuss best practices for managing rapid growth and maintaining profitability. Gain insights into the strategies for building a strong and sustainable foundation for long-term success. Don’t miss this valuable opportunity to gain actionable takeaways for your own business and navigate the complex landscape of hypergrowth in the early years.
Anthony Coombs, Founder and CEO at Splendies
John Roman, CEO at BattlBox
Wednesday | 1:00PM - 1:25PM | New Orleans Theater
Join President and Co-Founder of Octane AI -- and AI Columnist for The Information-- Ben Parr in taking deeper dive into the fast-changing world of generative AI, and explore the latest techniques and technologies for building intelligent systems and processes that can create new content and insights, generate realistic images and videos, and even develop new products. Along the way, we'll discuss the latest trends and innovations in the field, including the use of AI for generative design, natural language processing, and creative applications. This session will provide valuable insights and practical tips for applying these strategies to your business. Join us and discover the power of generative AI!
Ben Parr, CEO and Founder at Octane AI
Wednesday | 1:30PM - 1:55PM | Detroit Theater
This panel will explore what is the ultimate goal for many of us; creating, growing, and eventually selling a successful subscription business. From concept to acquisition, and everything in between, follow Julie Ball through the journey of scaling a subscription business. You’ll also meet her buyer, Carol Gavhane, along with the team that helped her make it all happen.
Julie Ball, Head Coach at Subscription Box Basics
Carol Gavhane, Co-Owner at Sparkle Hustle Grow
Moderator: Renae Gonzalez, Marketing Coach at Subscription Box Basics
Wednesday | 1:30PM - 1:55PM | Denver Theater
Join our panel of experts from some of the biggest names in subscription as they discuss the latest strategies for growth and profitability in the new era of customer acquisition. Learn how to effectively target and acquire new customers in today’s digital landscape. Gain insights into the latest technology and tools available to help you acquire and retain customers in a cost-effective and efficient manner. Don’t miss this valuable opportunity to gain actionable takeaways for your own business and grow your customer base in the current market.
Josh Marehbian, Chief Financial Officer at FabFitFun
Jai Dolwani, Founder & CEO at The Starters | Ex-Chief Marking Officer Officer at Winc
Moderator: Ilene Richardson, Founder & CEO at Imaginary Content
Wednesday | 1:30PM - 1:55PM | New Orleans Theater
The tightening of economic conditions is causing consumers to rethink why, how and where they purchase products and services. The result: churn among subscriptions that suddenly become ‘nice to haves’. The research proves it.
Brian Bogosian, President & CEO sticky.io
Karen Webster, CEO at PYMNTS.com
Wednesday | 2:00PM - 3:00PM | Detroit Theater
In today’s highly competitive subscription market, how can you make sure your box stands out from the crowd? The answer lies in influencer marketing. By partnering with the right influencers, you can tap into their loyal following to create buzz and generate brand interest even before launch. Join Creator.co as they take a deep dive into the world of influencer marketing, and share how to craft an effective influencer marketing strategy. Whether you’re a seasoned subscription box entrepreneur or just starting out, this session will provide valuable insights and practical tips for leveraging the power of influencers to take your business to the next level.
Vinod Varma, CEO at Creator.co
Wednesday | 2:00PM - 2:30PM | SUBTA Studios Stage
Did you know payments can be the key to growing your subscription business? In this session we’ll explore the impact payments have on your bottom line; and how payments can be optimized to provide a frictionless payment experience, reduce churn, and improve customer retention.
Kimberly Miller, Executive Vice President of Strategy & Operations at Payway
Wednesday | 2:30PM - 3:00PM | SUBTA Studios Stage
Sarah Williams, Founder at Launch Your Box
Kevin, Tighe, CEO at Beachly Brands
Wednesday | 2:00PM - 3:00PM | Expo Hall
Network with an all-star lineup of consumer subscription brands. Grab a snack and roam the 50,000-square-foot Expo Hall.
Wednesday | 3:00PM - 3:10PM | Zuora Theater
Join us as we kick off our main stage and the biggest year in subscription yet!
Chris Chambers, Emcee at SubSummit
Wednesday | 3:10PM - 3:35PM | Zuora Theater
Neil Hoyne, Chief Measurement Strategist at Google
If a good instinct usually leads to good ideas, then data always leads to great marketing campaigns. Enrich your perspective on what smart marketing means to you and your team in this talk led by Neil Hoyne, Chief Measurement Strategist at Google and Author of Converted.
Wednesday | 3:35PM - 4:00PM | Zuora Theater
Nancy Harhut, Chief Creative Officer at HBT Marketing
New research by behavioral scientists confirms people don’t “make” decisions. Often, they just default to reflexive responses without even thinking! And while that can sound discouraging, it actually presents a big opportunity for you. Because if you factor in the decision defaults your customers and prospects rely on, you can increase your success. When your emails, landing pages, ads, etc. tap into the hardwired behaviors of customers and prospects, they increase engagement and response — automatically. Discover how to apply the latest brain science findings to your marketing messages. See numerous examples from a variety of companies. And find out how you can use the surprisingly powerful Endowment Effect, Availability Bias, Scarcity Principle and more to prompt the behaviors you want.
Wednesday | 4:00PM - 4:15PM | Zuora Theater
Presented by SubSummit Co-Founders
The key to turning a one-off transaction into a life-long relationship with customers is the recurring revenue business model. Are you ready to open a door full of new opportunities? Attend the SubSummit 2023 Opening Ceremony! Co-Founders Christopher George, John Haji, and Paul Chambers will help you engage with your subscribers like you never have before through never-been-seen-before consumer data, lessons learned, and much more.
Wednesday | 4:15PM-4:45PM | Zuora Theater
Jesse Pujji, CEO and Founder at Gateway X
Moderator: Christopher George, Chairman at SubSummit
Over the last decade, Jesse Pujji has helped build and scale some of the world’s biggest subscription brands, leading companies like Dollar Shave Club to billion-dollar exits. And he isn’t stopping there. Join SubSummit CEO Christopher George as he digs into the strategies that have made them successful and where Jesse sees the future of the subscription and membership economies going. What will drive future success and where do the opportunities live for building massive businesses?
Wednesday | 4:45PM - 5:45PM | Zuora Theater
Presented by Praella
Four contestants and only five minutes each to pitch their new subscription startup to our panel of elite judges. All vying for a $50,000 cash and prize package!
Open to all attendees
Wednesday | 5:30PM - 7:00PM | Expo Hall
Sponsored by The Vertical Collective
Open to all attendees. Network and meet up with leaders, movers, and shakers of the subscription industry.
June 1
Thursday | 8:00AM - 5:00PM | Lone Star Foyer
Pick up your badge or register on site at the Lone Star Foyer — across the sky bridge from the Sheraton Downtown Dallas hotel.
Thursday | 8:30AM - 5:00PM | Grand Hall
Visit the largest exhibit hall in consumer subscription and network with 2,000+ attendees.
Thursday | 8:30AM - 9:00AM | SUBTA Studios Stage
Julie Ball, Head Coach at Subscription Box Basics
Renae Gonzalez, Marketing Coach - Subscription Box Basics
Thursday | 9:00AM - 9:25AM | Detroit Theater
Join us for an engaging panel discussion featuring four successful subscription box owners as they share their insights and strategies on leveraging holiday promotions and maximize revenue during the crucial 4th quarter. This session will dive into 7 holiday promotions and how each subscription box owner utilized them with success.
Sarah Williams, Founder at Launch Your Box
Traci Gibson, Owner at Print Cut Craft
Tracy Pounds, Owner at Miss Tracy Creates
Jonica Thompson, President & CEO at Jonica's Bakery
Thursday | 9:00AM - 9:25AM | Denver Theater
One of the biggest opportunities in social media growth is right under your nose and growing fast! The TikTok Creator Marketplace can help uncover new opportunities in acquisition at costs not seen in quite some time. Liam Brennan of BusterBox has hands-on experience and will share the pro’s and con’s of building your subscriber base using his tested method.
Liam Brennan, Co-Founder at Buster Box
Thursday | 9:00AM - 9:25AM | New Orleans Theater
Join our panel of industry leaders as they discuss the importance of building a sustainable subscription business that not only benefits the environment; but also your bottom line. Our panel will chat through the latest trends and best practices in sustainability, and share insights on how to create an eco-friendly subscriber experience.
Alex Brown, President at Truly Free
Erica Buxton, CEO at Hello Bello
Maria-Gabriela Ordaz, Head of Global Supply Chain at Gardyn
Moderator: John Haji, Co-Founder at SubSummit
Thursday | 9:00AM - 9:30AM | SUBTA Studios Stage
Jessica Cervellon, Head of Customer Experience & Community at Feastables
Zoe Kahn, Host at Oopsies Podcast
Thursday | 9:30AM - 9:55AM | Detroit Theater
Curious how a leading subscription launched with zero ad dollars on Facebook and Google? Jill Razor launched with a waitlist of over 15,000 people by exclusively targeting TikTok content. They received 30 million views and sold out within three days of their brand launch. Now a fully scaled brand, CEO Kishawn Meeranazeer is ready to share how their brand mastered the algorithm, and continue to diversify its marketing strategy to position them for long-term growth.
Kishawn Meeranazeer, CEO at Jill Razor
Moderator: Matt Thelen, Chief Operating Officer & General Counsel at Venus Et Fleur
Thursday | 9:30AM - 9:55AM | Denver Theater
Connection into a community can have many different meanings when it comes to how a brand engages with its customers. From first-hand connections to third-party social engagements, success at each level is determined by the core principles of the brand.
In this session, you’ll discover how to create an engaging and thriving community that fosters loyalty among your subscribers. Our panelists will discuss the importance of personalization in creating an exceptional customer experience. Whether you’re just starting out or looking to enhance your existing community, this session is a must-attend.
Ivan Rodriguez, VP of IT at Home Life Brands
Kara Atkisson, Sr. Director of Growth at Mixhers
Moderator: Matthew Holman, Head of Growth/Cofounder at Autoship Cloud
Thursday | 9:30AM - 9:55AM | New Orleans Theater
We live in a world where subscription-based companies are constantly building on strategies to capitalize on interactive influencer campaigns, stream engaging content, and capitalize on free trial and automatic renewal programs. What many don’t realize, however, is how highly regulated the legal landscape surrounding the advertising and retail industries is – and how these laws apply to the arenas of e-commerce, digital marketing and social media. The Federal Trade Commission (the FTC) is hyper-focused on the subscription economy, and can seek incredibly high penalties and consumer redress in the event of companies’ non-compliance with its rules governing subscription sign-ups and cancellations as well as influencer marketing and celebrity endorsement disclosures. Further, companies streaming content need to be aware of the complex intellectual property landscape when negotiating clearances and licenses. Join HBO Senior Counsel Dan Nemet-Nejat and Paavana Kumar, Partner at Davis+Gilbert as they discuss these legal minefields and upcoming changes to the law that all subscription-based companies need to be aware of to avoid becoming the regulators’ next target.
Paavana L. Kumar, Partner at Davis+Gilbert LLP
Daniel Nemet-Nejat, Vice President and Senior Counsel at HBO
Thursday | 9:30AM - 10:00AM | SUBTA Studios Stage
Travis Chappell, Founder at Guestio
Thursday | 10:00AM - 11:00AM | Expo Hall
Visit the largest exhibit hall in consumer subscription and network with attendees.
Thursday | 10:00AM - 10:30AM | Detroit Theater
Join us for a fireside chat on the latest customer retention trends with Chargebee CMO, Guy Marion. With 65% of subscription businesses expecting their churn rates to increase this year, it’s crucial to combat churn and retain customers. We’ll cover effective retention strategies and how companies are shifting their budgets to address retention challenges. Whether you’re a small business or a large corporation, this fireside chat will provide immediate insights into customer retention.
Guy Marion, CMO at Chargebee
Andrew Bernstein, CEO + Co-Founder at Kinder Beauty
Thursday | 10:00AM - 10:30AM | SUBTA Studios Stage
Matt Edmundson, Host at The eCommerce Podcast
Thursday | 10:30AM - 11:00AM | SUBTA Studios Stage
Join us for the “Data Privacy Playbook: Trust-building & Regulatory Compliance” seminar, where we will explore the critical aspects of data privacy in today’s digital landscape. In this engaging and informative session, our expert speakers will share practical strategies for effectively complying with privacy regulations, as well as techniques for building trust with your customers. Learn how to create a robust data privacy framework that not only safeguards your customers’ sensitive information but also fosters trust and promotes a healthy and transparent business relationship. Don’t miss this opportunity to enhance your organization’s reputation, ensure legal compliance, and gain a competitive edge in the data-driven world.
Nasir Pasha, Managing Business Attorney at Pasha Law
Sabir Ibrahim, Of-Counsel at Pasha Law
Thursday | 10:00AM - 11:00AM | Lone Star Foyer
Open to enrolled attendees only, our one-on-one Hosted Buyer meetings provide an opportunity for merchants and suppliers to connect in meaningful ways. Participating merchants receive a ticket to SubSummit and up to $750 in travel and hotel reimbursement.
Thursday | 11:00AM - 11:25AM | Detroit Theater
While the benefit of a good procurement strategy is clear, there are also potential pitfalls that can result in costly mistakes. Exploring topics such as negotiating pricing and terms, vendor sourcing, and managing vendor relationships, veteran procurement manager Vanessa Parker shares real-world examples of mistakes she’s encountered, and how she managed them. Equipped yourself to navigate the subscription procurement process effectively, and avoid costly mistakes that can negatively impact your business.
Vanessa Parker, Procurement Manager at Work • Space • Spark
Thursday | 11:00AM - 11:25AM | Denver Theater
Join two leading subscription brands as they explore how subscription companies can effectively acquire new customers while retaining existing ones. Attendees will learn about the importance of creating a seamless customer experience and developing an acquisition plan that takes into account the key drivers of customer retention.
Ankur Goyal, Head of Growth at Coterie
Ronak Shah, CEO & Founder at Obvi
Moderator: Joey Rault, VP of Revenue Butter Payments
Thursday | 11:00AM - 11:25AM | New Orleans Theater
There are a lot of reasons people buy stuff online. They buy because of FOMO (fear of missing out). To improve social status. To Belong or Be Relevant. To Have Security… the list goes on.
However, one of the biggest reasons people buy stuff (or make any decision) is Sunk Cost, yet almost NO ONE is tapping into it yet. It’s often referred to as “The Sunk Cost Fallacy”, and people make all kinds of irrational decisions because of it. Online shopping purchase decisions are a big one!
Membership is the secret weapon to tap into this powerful buying behavior. In this presentation I’ll show you exactly how to structure your membership program to leverage Sunk Cost to skyrocket your sales and blow your competition out of the water.
Jay Myers, Co-Founder at Bold Commerce
Thursday | 11:30AM - 11:55AM | Detroit Theater
Not all subscriptions are created equal. But how do the leaders emerge? Join our panel of women in subscription who have made it through the toughest part of the subscription business, and now come together to share their expertise with you. From managing operations of the business to managing your entrepreneur mindset, you’ll get actionable takeaways you can apply to your business today.
Jennifer Lea, Founder & CEO at Entry Envy
Mara Iserson, Marketing Project Manager at Decocrated
Brittany Rhodes, Founder and General MATHager at Black Girl MATHgic
Moderator: Jennifer Cline, Director of Marketing at SubSummit
Thursday | 11:30AM - 11:55AM | Denver Theater
With the need for convenience and saving time growing every day, subscription has covered everything from consumables to software to now…robots? Adam Levinter of Scriberbase chats with Barry Schliesmann from iRobot about what’s next for consumer subscriptions, and for iRobot.
Barry Schliesmann, SVP Floorcare Products and Services at iRobot
Adam Levinter, Founder & CEO at Scriberbase
Thursday | 11:30AM - 11:55AM | New Orleans Theater
In a world where subscription fatigue has become all too real, bundling may be the antidote. This session will share research findings on ideal consumer bundles, that make the case for lifestyle bundling. Brands can help strengthen subscription loyalty, decrease churn, and increase durability by pairing disparate offers together into cohesive bundled solutions for their customers.
Jonathan Giegengack, Founder & Principal at Hub Entertainment Research
Evan Shapiro, Owner at eshapTV
Thursday | 12:00PM - 1:00PM | Zuora Theater
Join us in the Zuora Theater for a delicious plated lunch and the kick-off of our keynote sessions.
Thursday | 12:30PM - 1:00PM | Zuora Theater
Jessica Cervellon, Head of Customer Experience & Community at Feastables
Nik Sharma, CEO at Sharma Brands & HOOX
Moderator:John Keough, Head of Product, Loyalty and Subscriptions at The Honest Company
Join our panel of experts as they share how putting the needs and wants of your subscribers at the forefront of your business can lead to long-term retention and revenue gains. Get insights on how to create a seamless and personalized subscriber experience as our panel discusses the latest trends in subscriber engagement.
Thursday | 1:00PM - 1:25PM | Zuora Theater
Robbie Baxter, Founder at Peninsula Strategies
SubSummit calls this the year of retention, and for good reason. If you want your business to survive in 2023, the critical skill you need to master is churn prevention. Robbie will tee up a lively panel discussion on this lifeblood of subscription with her straight advice, sharing 5 specific actions you can take right now to improve retention. For many of us, this is the first time we’ve been leading in a recession, and Robbie’s experience studying and advising subscription companies for over 20 years can help us weather the storm.
Thursday | 1:25PM - 2:00PM | Zuora Theater
A memorable brand experience can create a customer for life, while drastically impacting the bottom line. Join this panel of customer-obsessed leaders as they share their strategies to increase customer loyalty, and turn subscribers into brand advocates. By understanding their customer’s unique needs, these brands have successfully differentiated themselves as leaders in the consumer subscription space, and are now here to share with you!
Moderator: Robbie Baxter, Founder - at Peninsula Strategies
Amanda Dames, Director - Retention Strategy at Peacock
Michelle Parsons, Executive in Residence at Product School | Ex-Chief Product Officer at Hinge
Sarah Penna, Head of Creator Partnerships at Patreon
Ashley Reynolds, CEO| Head Designer at Cloth & Paper
Thursday | 2:00PM - 2:30PM | SUBTA Studios Stage
Join the badass women who push the subscription commerce economy forward for 30 minutes filled with insights, fun, and networking opportunities!
Jennifer Cline, Director of Marketing - SubSummit
Julie Ball, Coach - Subscription Box Basics
Renae Gonzalez, Coach - Subscription Box Basics
Thursday | 2:00PM - 3:00PM | Expo Hall
Visit the largest exhibit hall in consumer subscription and network with attendees.
Thursday | 2:00PM - 3:00PM | Lone Star Foyer
Open to enrolled attendees only, our one-on-one Hosted Buyer meetings provide an opportunity for merchants and suppliers to connect in meaningful ways. Participating merchants receive a ticket to SubSummit and up to $750 in travel and hotel reimbursement.
Thursday | 2:30PM - 2:55PM | Detroit Theater
Over the last few years, subscription services have changed the world. In just two more, they’re projected to reach $1.5 trillion in revenue. If you’re reading this, congrats—you’ve managed to break into a white-hot market and find success by offering your customers something uniquely valuable—on a consistent basis, no less. But with so many services to choose from, consumers are starting to feel subscription fatigue, making it harder for even the most unique brands to stand out.
Join Mike Scalise, Director of Customer Growth, as he shows how savvy subscription services are keeping their foot on the accelerator by engaging their existing audiences, nurturing their most valuable customers, and keeping their creative consistently refreshed to highlight their recent offerings. From how to target audience segments dedicated to subscription consumers, to unique ways you can expand your lifetime value, Scalise will demonstrate why purpose-built creative is the key to standing out in the subscription revolution.
Mike Scalise, Director, Customer Growth at MNTN
Thursday | 2:30PM - 2:55PM | Denver Theater
The world of subscriptions is changing rapidly, consumers wanting access to an ever-expanding portfolio of content — TV, movies, music, lifestyle, gaming, food, health, fitness and more. They also want it on their own terms with real flexibility to add, switch and control their subscriptions. Join this exclusive panel where Bango hosts Verizon as they talk about their latest direct-to-consumer platform, Verizon +play. Learn how your subscription brand could benefit through carriers.
James Appell, Content Strategy and Business Development Manager at Verizon
George Audi, Head of Business Development & Partnerships at Duolingo
Eric de Cholnoky, SVP, Distribution and Business Development at AMC Networks
Moderator: Anil Malhotra, Co-founder & Chief Marketing Officer at Bango
Thursday | 3:00PM - 3:25PM | Detroit Theater
Join the Founder & CEO of Launch Your Box, who started her business from scratch and grew it to over 1900 paid monthly members generating over $100K MRR a month. She shares the strategies she used to build her audience, attract the right people to her offer, and generate leads year-round. From leveraging social media to building a power email list, creating niched lead magnets, and investing in paid ads, you’ll discover actionable tips to help you start and grow a successful, sustainable business with a healthy MRR. Don’t wait for people to find you – go out and find them!
Sarah Williams, Founder at Launch Your Box
Thursday | 3:00PM - 3:25PM | Denver Theater
Hundreds of markets, thousands of price points, layers of products, and infinite possibilities. So how do you manage all of these opportunities to maximize effectiveness? In this session, experts from The Washington Post, The New York Times, and more will share their experiences and insights.
This panel will focus on the strategies and techniques for managing and experimenting with offerings, product development, market research, and testing new ideas.
Attendees will learn about the latest tools and best practices for identifying and addressing customer needs, as well as the importance of data-driven decision making and ongoing experimentation. The session will provide valuable information for anyone interested in understanding how to effectively manage and experiment with offerings in any industry.
Michael Ribero, Chief Subscription Officer at Washington Post
Ken Houseman, Executive Director of Product, Commerce at The New York Times
Moderator: David Warren, Principal Director, Subscribed Institute at Zuora
Thursday | 3:00PM - 3:50 PM | New Orleans Theater
For the past year, Publishers Clearing House and Media Cartographer Evan Shapiro have done six research studies of American media subscribers, surveying more than 200,000 people about their media and subscription habits. They’ve identified the churn and burn mindset of the younger subscriber, identified key differences between the generations on viewing habits and willingness to pay for content, found a ceiling for moviegoers (as opposed to movie streamers) and delved into the importance of sports, music, news for subscription stickiness and pointed to the significance of “other” to long term retention. In this session, head of PCH Insights and Product Smriti Sharma and Shapiro will go through their latest and greatest studies and tease out actionable insights for every subscription service.
Evan Shapiro, Owner at eshapTV
Smriti Sharma, Head of Consumer Insights at Publishers Clearing House
Thursday | 3:30PM - 4:00PM | Expo Hall
Visit the largest exhibitor hall in consumer subscription and network with 2,000+ attendees.
Thursday | 4:00PM - 4:30PM | Zuora Theater
Join us for a forward-looking session on the global outlook for consumer subscriptions. Our panel of experts will provide a comprehensive view on the future of the subscription industry and explore key trends, challenges and opportunities. You will gain valuable insights on how to future-proof your business, navigate the rapidly-evolving market, and stay ahead of the curve.
Vishal Kapoor, Director of Product at Shipt
George Abraham, Director Of Engineering at Netflix
Logan Dunn, Head of E-Commerce at Wyze
Moderator: Paul Chambers, Co-Founder at SubSummit
Thursday | 4:30PM - 5:00PM | Zuora Theater
Tamira Chapman, President and CEO at Storehouse In A Box
Moderator: Nathan Vazquez, CEO at Pipsticks
Your customer is much more than a number, so why treat them like such? It’s time to take a step back and re-evaluate what makes your community smile, laugh, and all the positive emotions you want them to feel when engaging with you.
Thursday | 6:00PM - 7:00PM | Lone Star Foyer
Join your peers to kick off a night of celebration and excitement at the Cube Awards Happy Hour. This is open to ALL conference attendees and is an event you won’t want to miss.
Thursday | 7:00PM - 9:30PM | Zuora Theater
Open to ALL attendees, this is the subscription industry’s premier awards ceremony. Enjoy the opening happy hour, walk the red carpet, and feast on a delicious meal while we honor the best and brightest in subscription!
Thursday | 9:30PM -11:30PM | Lone Star Foyer
Celebrate an amazing ceremony and day 2 with your best dance moves during the 2023 Cube Awards After Party. Drinks on us, as long as you bring the fun!
June 2
Friday | 8:30AM - 11:30AM | Lone Star Foyer
Pick up your badge or register on site at the Lone Star Foyer – across the sky bridge from the Sheraton Downtown Dallas hotel.
Friday | 8:30AM - 12:30PM | Grand Hall
Visit the largest exhibitor hall in consumer subscription and network with 2,000+ attendees.
Friday | 9:30AM - 9:55AM | Detroit Theater
No one is anxiously awaiting your newsletter. Are you publishing to publish, or are you entertaining and providing value to your audience? Before you hit send, ask yourself WIST – “Would I share this?”
The world is overflowing with content. Everyone is a creator, and now, even robots are in the game. Skip the lifeless ChatGPT generics. We don’t need more “meh” clogging up our inboxes. You are the front line of content quality.
Don’t just post to post. Tell a story. Make it sparkle. Take a stand. Give it a twist. Capture the moment. With a little creativity, orthogonal thinking, and the latest AI tools, we can turn your bland corporate communications into something remarkable your customers will actually read, love, react to, and share.
Added Bonus: Bring one of the products you’re looking to promote, and we’ll lead an instant WISTFul content brainstorming filled with imaginative ideas you can use.
Charlie Wollborg, Chief Troublemaker at Curve Idea Accelerator
Friday | 9:30AM - 9:55AM | Denver Theater
In today’s digital age, social media is one of the most powerful tools for building brand awareness and engaging with customers. But with the ever-increasing competition and noise on these platforms, it can be challenging to stand out and make an impact. Join our panel of subscription experts who have won on social by creating compelling and engaging content. You’ll learn how to identify the right platforms and channels for your business, along with tips to leverage the right tools and technologies to drive results. Join us and discover how to harness the power of social media to drive your brand forward.
Josh Band, Founder & CEO at Plate Crate
Nadya Okamoto, Co-Founder at August
Amelia Coomber, Director of Performance Marketing & Acquisition at PetPlate
Moderator: Matt Thelen, Operating Officer & General Counsel at Venus Et Fleur
Friday | 9:30AM - 9:55AM | New Orleans Theater
Ben Spell, Founder & CEO at Good Ranchers, Inc.
Erica Gil, Chief People Officer at Good Ranchers, Inc.
Friday | 10:00AM - 10:25AM | Detroit Theater
Join subscription Box Coach Jill Lodato as she teaches the five essential P’s that are critical to maximizing profitability in subscription-based businesses. Whether you’re running a subscription box, membership community, or other other recurring revenue model, understanding and implementing these five P’s can help you achieve long-term success. You’ll leave this session with a deep understanding of the five P’s to profit in subscription, and how to apply these principles to drive growth in your own subscription-based business.
Jill Lodato, Owner at Kids Baking Club & CreateYourPlanner.com
Friday | 10:00AM - 10:25AM | Denver Theater
Startup and Growth-Level executives face the unique challenge of serving as visionary strategists and operational leaders, creating disproportionate risks for decision fatigue and burnout. Laying a proper foundation for leadership wellness increases the opportunities to build healthy, inclusive, and financially successful organizations.
In this presentation, leaders will learn to recognize the signs and stages of decision fatigue and burnout and gain actionable insights to improve the quality of their decisions and management style.
Princess Castleberry, Founder & Wellness Consultant at GO BEYOND WELL
Friday | 10:00AM - 10:25AM | New Orleans Theater
Subscription isn’t and never has been a “set it and forget it” mentality, but all too often, brands adopt that mindset as they become satisfied and complacent with their metrics. What if simple tweaks could have significant impact to your bottom line? And what if these same enhancements to your business could also exponentially grow the strength of your relationship with your subscribers?
Join this panel of experts as they explore what’s possible, what’s worked, and what’s failed miserably in giving more to your subscribers and their experience. An absolute must-attend.
Tushar Ranka, Chief Technology Officer at HelloBello
Moderator: Paul Chambers, Co-Founder at SubSummit
Friday | 10:30AM - 11:00AM | Expo Hall
Visit the largest exhibitor hall in consumer subscription and network with 2,000+ attendees.
Friday | 11:00AM - 11:30AM | Zuora Theater
Wade Davis, Vice President of Inclusion Strategy at Netflix
Join “Blowing The Lid Off Your Comfort Zone: How to Engage and Enrich through Inclusion” for a thought-provoking and perspective sharpening encounter. Through self-reflection and open ownership, participants will actively examine their networks’ impacts and embrace accountability in this interactive experience. Discover practical strategies to expand perspectives, enrich understanding, and foster empathy. This transformative journey encourages stepping outside comfort zones and creating a more inclusive future with lasting impact.
Friday | 11:30AM - 12:00PM | Zuora Theater
Join Chris Traverse, Engineering Director at Huel, and Emily Coch, Director of Customer Success at Butter Payments, in conversation about the best strategies to prepare for and accelerate customer acquisition and retention.
Chris Traverse, Engineering Director at Huel
Moderator: Emily Coch, Director of Customer Success at Butter Payments
Friday | 12:00PM - 12:25PM | Zuora Theater
Maxeme Tuchman, GM - Caribu at Mattel
Moderator: John Roman, CEO at Battlbox
Named one of the 15 best apps of 2020 by Apple, Caribu by Mattel is an app redefining the world of children’s subscriptions. Join GM Maxeme Tuchman, as she shares her story of getting acquired by Mattel in 2022. Now part of their Future Lab division, Maxeme will share about her brand’s growth since partnering with a retail powerhouse, along with what’s next for Mattel in Subscription.
Friday | 12:25PM - 12:30PM | Zuora Theater
While SubSummit 2023 may be over, the learning and growing doesn’t stop here. Attend the Closing Ceremony to get access to the best price ever for 2024 tickets as well as a special offer for replay’s so you can catch every session you might have missed!
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