The sponsor manual is your comprehensive guide to the physical and logistical aspects of the show. It’s designed to support your planning and help you maximize your onsite experience at SubSummit. For any immediate sponsorship questions, please contact Madison Hintz (madison@subsummit.com).
How to Use the Portal
Please use the menu bar on the left side of this page to find the information you need. The sections are organized for easy navigation. If you have any questions, please feel free to contact us directly in the “Contact Us” tab.
We look forward to supporting your successful sponsorship experience!
Important Notice: Scam Alert – Hotel & Attendee List Outreach: SubSummit has been made aware of scam activity involving third-party companies falsely claiming to represent SubSummit.
SubSummit does not partner with any third-party providers to call, email, or contact sponsors or attendees to secure hotel accommodations. We will never ask for your credit card information over the phone. Any such outreach is a scam.All official SubSummit hotel reservations can only be booked through subsummit.com/venue
Additionally, SubSummit does not sell or share our attendee lists. Any communication offering to sell SubSummit attendee data is fraudulent, violates our privacy policy, and goes against SubSummit’s core values. If you are contacted by anyone claiming to represent SubSummit for hotel bookings or attendee lists, please disregard the message and report it to our team immediately.
Hosted Meetings & Associated Programs: Guidelines & Timeline
Schedule for Move-in, Show Days, and Move-out
Below is our schedule outlining the exhibit hall move-in and move-out periods, as well as show open times and pre/post-show access hours for exhibiting sponsors.
Important Note
The registration desk will be operational for any support needed from the SubSummit, and you can also contact our team directly at (248) 808-0928 (onsite help only). Freeman’s service desk will be operational for the duration of the move-in and move-out times. If support is needed outside of those times, please contact the Freeman team at (888) 508-5054.
Move-In Schedule
Date
Access
Time
Tuesday, May 12 2026
Exhibitors/ EAC ONLY
12pm-9pm CT
Wednesday, May 13 2026
Exhibitors/ EAC ONLY
7am-8:30am CT
Show Hours
Date
Access
Time
Wednesday, May 13 2026
All Attendees
9am-5pm CT
Thursday, May 14 2026
All Attendees
8am-5pm CT
Friday, May 15 2026
All Attendees
9am-12:30pm CT
Move-Out Schedule
Date
Access
Time
Friday, May 15 2026
Exhibitors/ EAC ONLY
12:30pm-5pm CT
Networking Break: Coffee & Pastries
Location: Lobby 2300
Who Attends: Everyone
Time: 8:00am-9:00am CT
Opening Ceremony & Remarks | Mainstage Theater Sessions
Location: General Session
Who Attends: Everyone
Time: 10:00am-11am CT
Lunch
Location: Lunch Area
Who Attends: Everyone
Time: 12:00pm-1:00pm CT
Hosted Meetings (Pre-scheduled)
Location: Hosted Meetings Area
Who Attends: Invite Only
Time: 2:10pm-4:13pm CT
Not a hosted sponsor? Schedule a call to learn more.
Welcome Reception
Location: Expo Hall
Who Attends: Everyone
Time: 5:00pm-6:00pm CT
Networking Break: Coffee & Pastries
Location: Lunch Area
Who Attends: Everyone
Time: 8:00am-9:00am CT
Hosted Meetings (Pre-scheduled)
Location: Hosted Meetings Command Center
Who Attends: Invite Only
Time: 10:15am-12:00pm CT
Not a hosted sponsor? Schedule a call to learn more.
Lunch
Location: Lunch Area
Who Attends: Everyone
Time: 12:00pm-1:00pm CT
Networking Break: Coffee & Pastries
Location: Expo Hall
Who Attends: Everyone
Time: 2:30pm-3:00pm CT
Hosted Meetings (Pre-scheduled)
Location: Hosted Meetings Area
Who Attends: Invite Only
Time: 4:00pm-4:51pm CT
Not a hosted sponsor? Schedule a call to learn more.
SubSummit Awards & After-Party
Location: General Session
Who Attends: Everyone
Time: 8:00pm-11:30pm CT
Secure your After-Party VIP booth today. Schedule a call to learn more.
Networking Break: Coffee & Pastries
Location: Expo Hall
Who Attends: Everyone
Time: 8:45am-10:00am CT
Women in DTC
Location: Podcast Stage
Who Attends: Everyone
Time: 9:30am-11:00am CT
Hotel & Venue
*Please note you can only book up to two rooms at a time online; the link does not permit group bookings. Please call the hotel directly for group bookings.
Onsite Assistance
WiFi Access
Lead Retrieval Ordering
Shipping Information
Exhibitor Shipping: Please ship all booth items to the Freeman Advanced Warehouse between April 13–May 5, or to the Freeman Show Site Warehouse beginning May 12. Shipping through Freeman ensures that your items are delivered directly to your booth. For warehouse addresses, please view the “exhibitor information” tab.
Business Center Address
Kansas City Convention Center
Vendor Name
ATTN: Business Center
301 W 13th St
Kansas City, MO 64105
Phone number of onsite contact
Phone Number: 816-513-5651
Business Center Website
Registration & Additional Tickets
Print Deadlines
For a general overview of what to expect in the Hosted Meeting Program, please review the Sponsor Guidelines & Timeline and additional terms and conditions here. If you have any additional questions, please contact our team at info@subsummit.com
SubSummit 2026 concludes on May 15 at 12:30 PM CT. Under no circumstances should any items be removed or packed from your booth before this time.
During show times, the Convention and Entertainment Facilities will provide monitoring of the aisles, trash removal in public areas, restroom cleaning and stocking, and dock and cleaning. The Convention Center does not provide trash removal or cleaning services within exhibit booths.
SubSubmit show providers are Smart City & Harvest. More Information coming in January 2026.
Freeman Provided Information
Freeman Online can be accessed here for any booth ordering.
Important Dates:
Advanced Warehouse
Shipped Accepted to Advanced Warehouse: April 13, 2026
Last Day to Receive at Advanced Warehouse: May 5, 2026
Show Site
Shipped Accepted to Show Site: May 12, 2026
For exhibitor general information for shipping, labels, labor, waste removal, and more please review Freeman’s FAQ Information and the Shipping and Material Handling Information.
Need shipping labels? Please visit here.
Advanced Warehouse shipping address:
Exhibiting Company Name / Booth Number
SubSummit 2026
C/O Crane Freight / Freeman
10241 NW Transcon Dr
Kansas City, MO 64153 USA
Warehouse Shipping Information:
Show site shipping address:
Exhibiting Company Name / Booth Number
SubSummit 2026
Kansas City Convention Center
C/O Freeman
301 W 13TH STKansas City, MO 64105 USA
Show site shipping information
Please submit the following information for the Freeman team:
If your team is interested in ordering any food or beverage items for your booth, please contact your sponsorship coordinator directly at madison@subsummit.com.
Please note that all orders require a credit card authorization and include a 10% administrative fee. Payment for all food and beverage orders will be processed after the event.
SubSummit’s all-inclusive limited liability insurance coverage provided by RainProtection will cover all insurance needs. This coverage is provided to your company through the exhibitor fee included in your sponsorship invoice. You will no longer need to go through all the hassles of submitting your own compliant insurance. Policy coverage information can be found here.
Schedule a time with the Sponsorship Coordinator here to review your sponsorship package and address any questions you may have.
Social Sharing Kit:
Deliverable Specifications:
Onsite Branding Print Deadline:
Onsite Safety Reminder
At a minimum, this includes:
Exhibit hall security will deny access to anyone not wearing the proper Personal Protective Equipment (PPE) during move-in and move-out periods. No exceptions will be made.
Important Notice:
First Aid
Madison Hintz – Sponsor Relations Associate: madison@subsummit.com
Liz Oden – Director of Operations: elizabeth@subsummit.com
General Inquiries: info@subsummit.com