Ashley Conway serves as Cratejoy’s Vice President of Customer Experience – responsible for the teams actively focused on creating long-term relationships with Cratejoy customers. She maintains an intimate understanding of how merchants interact with the platform to determine the key touchpoints that will optimize their Cratejoy experience. She came to Cratejoy with over 10 years of experience building and scaling customer-facing strategies for WeddingWire, based in Washington, DC. She graduated from Miami University with a degree in Finance. Lately, her spare time is filled with exploring her new hometown of Austin, TX and taking boxing classes.