Riley Trepanier is a communications professional with over five years of experience in the eCommerce and startup space. As a marketing retention consultant, Riley specializes in optimizing customer journeys, crafting compelling messaging, and driving engagement to improve retention and growth. Passionate about the power of relationships, Riley believes that meaningful connections inspire innovation and success. A natural team player, they bring a fun and approachable spirit to every project while shaping narratives that captivate, inspire, and convert. With a deep understanding of brand storytelling and customer experience, Riley helps businesses refine their communication strategies, ensuring every touchpoint—from emails to content marketing—resonates with the right audience.