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Frequently Asked Questions


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SubSummit Event Information

What is SubSummit?

SubSummit is the largest event in the subscription industry. It is an annual conference for subscription brands companies to network, discover vendors, obtain exclusive data and learn best business practices.  The three-day event also hosts the CUBE Awards, the industry’s first and only award ceremony.

When is the next SubSummit?

Our Virtual SubSummit will be hosted on November 11-13, 2020. 

Join us in person SubSummit in Dallas, Texas on June 2-4, 2021. 

How do I become a speaker?

To be considered to be a SubSummit speaker, please apply here. The SUBTA team will review each candidate’s industry experience, area of expertise and previous presentations. We can’t wait to hear from you!


How can I register for SubSummit 2020?

Registration is now open. Learn more about tickets to our virtual conference, including an upgraded ticket option Upgraded tickets include awesome extras like an exclusive welcome box, session recordings and much more.

Am I eligible for the member rate?

All SUBTA members are eligible for Annual Conference member rates.  

Check your inbox for special promotional codes. Didn’t get an email or have a question about your membership status, please email or call 833.63.SUBTA to receive your exclusive promo code. 

What is the hosted buyer program and how can I get a free VIP ticket?

Think of it as business virtual speed-dating. It’s a brand new intimate networking opportunity that gives merchants one-on-one time with different suppliers to evaluate various business solutions. There is an application process to be considered, and merchants must attend Zoom meetings with up to six industry partners.

I only want to attend one day of the conference, is that possible?

Your registration is valid for the duration of the event, and you’re welcome to join whichever days fit into your schedule. We hope to see you all three days, though –– you never know when a SUBTA surprise may pop up. 

What if I already purchased tickets for SubSummit 2020 before it went virtual?

We have a few options available to individuals that already purchased SubSummit tickets. Please email us at to talk through next steps. 

What should I do if I already reserved a flight and hotel for 2020?

Your hotel will be automatically moved to the new SubSummit 2021 dates: June 2-4. If you are unable to attend those new dates, we recommend you contact the hotel and your airline directly cancel any existing reservations. 

Please contact us at for if any proof of postponement is needed.

Sponsors, Exhibitors and Advertising

How can my organization become a conference sponsor?

We are currently accepting sponsorship applications for our 2020 and 2021 SubSummit conferences. Are you looking to increase revenue and make new connections in the subscription space? Let’s talk! 

To become a sponsor and for more information, please visit this page or contact

How can I reserve exhibitor space in the exhibit hall?

Our exhibit space is reserved for amazing resources, services and companies supporting the subscription industry. Sound like you? Email for more information.

Can I advertise in the conference program?

View our SUBTA Sponsorship Opportunities to explore ways you can advertise to conference attendees.

How can I receive a list of participants or attendees?

We do not sell or offer the personal contact information of our conference attendees unless they opt-in to receive such communication. Through our virtual events platform, you can view and communicate with other attendees with chat.

My question is not listed here. Whom do I contact?

Please contact for assistance.