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SubSummit and COVID-19

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Frequently Asked Questions

What is SubSummit?

SubSummit is the largest event in the subscription industry. It is an annual conference for subscription box companies to network, discover vendors, obtain exclusive data and learn best business practices.  The three-day event also hosts the CUBE Awards, the industry’s first and only award ceremony.

When is the next SubSummit?

Dates, location and other details on the upcoming conference can be found on subsummit.com

When will the conference take place? Where is it located?

The 2020 SubSummit 5th Annual Conference will take place in Dallas, Texas from November 4–6, 2020.

How can I register? What are the registration rates?

SUBTA members will receive an email with registration details in January of 2020, when registration opens. Please visit our attend page for deadlines, rates, and other registration information.

How do I become a sponsor?

To sponsor the SubSummit or any of its extra outings, please complete this form. To sponsor a different SUBTA-powered event, please book a brief meeting at https://calendly.com/jpbrophy/subta.

How do I become a speaker?

By submitting an application. The SUBTA team will review each candidate’s industry experience, area of expertise and previous presentations. To be considered for the SubSummit, please apply here.

Am I eligible for the member rate?

All SUBTA members are eligible for Annual Conference member rates.  If you have a question about your membership status, please email letstalk@subta.com or call 833.63.SUBTA.

How can I reserve a hotel room, and what are the rates?

Please visit the SubSummit 2020 Venue page for information. Attention: To receive the SubSummit Conference discount, you MUST use the website or phone number listed at that page.

I only want to attend one day of the conference, is that possible?

Your registration is valid for all sessions and events on each day of the conference and badges will be actively checked throughout the conference to ensure that participants have registered properly.

Is the conference schedule available?

A full conference schedule, including conference sessions, is available at the following link.

When will the exhibit hall be open?

A schedule can be viewed on the SubSummit site for all exhibit hall hours at this link.

How can I reserve exhibitor space in the exhibit hall?

Email letstalk@subta.com for more information.

How can my organization become a conference sponsor?

Sponsorship opportunities are limited, so act today. Sponsorships are already filling up for SubSummit 2020, and will be available for the following year at the event. To become a sponsor and for more information, please contact letstalk@subta.com.

Can I advertise in the conference program?

Yes, please contact letstalk@subta.com to make arrangements.

How can I receive a list of participants or attendees?

The attendees and sponsors will be made available through our conference app before, during and after the event.

What services are available for special needs and requests?

SUBTA encourages persons with disabilities to participate in their programs and activities. Please contact letstalk@subta.com no later than September 30, 2020 to request ASL interpreter services or other accommodations for special needs. If you have dietary preferences, please be sure to mark those on the space provided on the registration form when you register.

I just want to attend one session.  Is that possible to do without registering for the conference?

Individuals wanting to participate in one session must register for a conference pass; SUBTA does not allow unregistered attendees to come to sessions or other conference events.

I’m a presenter – is there a PowerPoint template I should be using?

All presenters should have received information regarding presentation guidelines and any other pertinent information.

Is there funding available to help with travel/registration costs?

SUBTA offers free/discounted tickets to those who qualify to assist with travel or registration costs.  You can complete an application here.

What is the cancellation policy for the conference?

Registration fees are refundable, less a $99 processing fee, up until October 20. No refund will be issued for cancellations starting October 21, 2020.

Registrations are transferable (within the same membership category) until October 20 with a $75 administrative transfer fee. Starting October 21, transfers will not be accepted.

All cancellations must be sent in writing via e-mail to the conference registrar via letstalk@subta.com.

Please e-mail cancellations, if possible, and expect confirmation within two business days.

SUBTA is not responsible for problems beyond our control such as weather conditions, travel difficulties, visa problems, health issues, etc. No refunds will be given in these situations if occurring after October 20.

I am an overseas participant and need a letter of invitation before I can receive my visa. What is the procedure?

SUBTA will provide letters of invitation upon request to registrants only in the following circumstances:

  • Registration is paid in full. Non-member registrants must pay via website.
  • All requests must be sent to letstalk@subta.com

My question is not listed here. Whom do I contact?

Please contact letstalk@subta.com for assistance.